Transformation
Delivered.

Enterprise & Business Unit Strategy - have you made decisions about where to compete and how to win that will maximize corporate value? Is this strategy well-defined, well-understood, and supported at all levels of the organization?

Business Model Alignment - does your business model align with your strategic vision and position you to win in the markets where you choose to play?

Strategic Initiative Execution - are you able to quickly address your strategic imperatives to unlock value and keep you ahead of the competition?

ORGANIZATIONAL AGILITY

Cascading organizational structures to build resilience and amplify performance in the face of constant change.

Organizational Design - are your people and teams organized to pursue your organizational objectives effectively and efficiently?

Organizational Effectiveness - how good is your organization and its individuals at setting, measuring performance, and achieving its strategic objectives?

Change Leadership - how well do your individuals and teams prepare for, adopt, and champion new ways of working?

Business Model Transformation - whether your imperative is adapting to disruption, staving off competition, or expanding into new markets, are your core business operations fit-for-purpose and structured to support, not inhibit organizational change?

Digital Transformation - is your business situated to grow and flourish in the digital age? Are you not only exploring but embodying new technologies, modern operational or workplace constructs, and future-proofing delivery models?

Experience Transformation - more and more, today’s differentiators rest on the ability to deliver business value through an experience lens . Are you orienting your business around premium experiences with key customers and stakeholders to maximize the moments that matter?

CUSTOMER INSIGHTS

Growing your understanding of and relationships with your customers to optimize value and experience.

Market Research - do you have a clear understanding of your customers, competitors, channels, and underlying market forces?

Customer Experience - what are the value drivers, emotional connections and engagement impacts driven from key customer touch points with your brand?

Buyer Journey - do you understand your buyers' true motivations, the moments that matter along their research and decision-making journey, and the full lifecycle of their relationship with your product and brand?

Operating Model Design - do your people, processes, technology, culture, data, and governance systems work together to maximize business value?

Delivery Model Transformation – do you deploy Agile methodologies? Operate a PMO? How do you organize teams and plan work to get things done?

Bionic Process Optimization - do your people and systems leverage advanced technology and operational best-practices to efficiently and effectively execute critical workflows?

HUMAN CAPITAL

Building a workforce of the future that features modern talent, champions high performance, and fosters a healthy culture.

Talent Strategy - ensuring core, human competencies align with current and future business needs

Employee Enablement - empowering employees with what they need to do their jobs effectively

Culture - fostering the values and behaviors that boost employee engagement, business performance, and customer satisfaction

CASE STUDY

Re-engineering operations to embrace the digital age

A large, privately held media company was experiencing significant disruption in the digital age. With antiquated products, processes, and technologies, their ability to connect with and drive value for their customers was eroding. They knew they needed to act quickly and fiercely to reshape the business, devising a winning strategy that would enable them to compete. However, they found themselves lacking the agility to achieve and sustain meaningful change.

Focusing on core sales and operations functions within a key market, a team was assembled to design and implement a functional operating model that would support the new strategic direction of the business. They helped to evaluate current people, processes, technologies, and data constructs, and to recommend then implement operating model adaptations across those components that aligned with the future state business model.

The organization experienced revenue growth in new digital product lines that exceeded 50% year-over-year following the implementation of these operating model changes. They then took the core construct of this transformational program and replicated it across other markets and businesses to achieve comparable results.

You’re in good hands.

Here’s a small sample of the brands we’ve served.

We Deploy Specific Technical Platforms for Specific, Human-centered Solutions.